Terms of Service

Effective date: May 29, 2026

These Terms of Service ("Terms") govern your access to and use of Stralacart, a software platform that helps short term rental property owners manage the rental of amenities such as golf carts, e-bikes, kayaks, jet skis, ATVs, and boats included with their properties (the "Service"). Stralacart is operated by MHR JR 30A LLC, a Florida limited liability company ("Stralacart," "we," "us," or "our").

By creating an account, connecting a payment account, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1.What Stralacart Is, and Is Not

Stralacart is a software tool. We provide the workflow that lets a property owner send a guest a rental agreement, verify acceptance, charge a refundable security deposit, and document a pre and post rental inspection.

Stralacart is not a party to the rental of any amenity. The actual rental is a direct transaction between the property owner (the "Owner") and their guest (the "Guest"). The Owner sets the terms of the rental, owns the amenity, controls its condition and availability, and is solely responsible for the rental relationship. Stralacart does not own, rent, insure, inspect, or operate any amenity, and is not a rental company, broker, agent, or insurer.

2.Eligibility and Accounts

To use the Service as an Owner you must be at least 18 years old and able to form a binding contract. You agree to provide accurate account information and to keep it current. You are responsible for all activity under your account and for keeping your login secure. We use passwordless email sign in; anyone with access to your email inbox can access your account, so secure your email accordingly.

3.Owner Responsibilities

As an Owner, you are solely responsible for:

• The legality, safety, condition, registration, and insurance of any amenity you rent;
• Complying with all laws that apply to your rental activity, including local ordinances, licensing, tax, and operation rules for golf carts and other vehicles;
• The accuracy of the rental terms, codes, instructions, and deposit amounts you configure;
• Your relationship with your Guests, including any dispute, damage claim, refund, or deposit decision;
• Determining whether to refund a security deposit in full or keep part for damage, and doing so through your own connected Stripe account.

4.Payments, Security Deposits, and Stripe

Stralacart uses Stripe and the Stripe Connect platform to process payments. To collect a security deposit, you connect your own Stripe account to Stralacart through Stripe's authorization flow.

When a Guest completes the workflow, the refundable security deposit is charged to the Guest's payment card at pickup. You, as the Owner, decide whether to refund it in full or keep part of it for damage based on the condition of the amenity at return, subject to the rental terms you set with your Guest. Where the Owner has elected to pass it through, a non-refundable card processing fee may be added to the deposit.

Your use of Stripe is governed by the Stripe Connected Account Agreement and the Stripe Services Agreement. You are responsible for compliance with those agreements, for any card network rules, and for any chargebacks, disputes, or reversals arising from your transactions. Stralacart is not responsible for Stripe's availability, decisions, holds, or fees.

5.Guest Rental Agreements

Any rental agreement, waiver, or terms presented to a Guest through the Service form a contract between the Owner and the Guest. Stralacart provides document templates and workflow as a convenience and makes no representation that any template is legally sufficient for your situation. You are responsible for ensuring the agreements you use are appropriate, lawful, and enforceable in your jurisdiction. We strongly recommend you have your own counsel review any agreement you rely on.

6.Subscription and Fees

Access to the Service is provided on a subscription basis. Fees, billing frequency, and any applicable taxes are described at sign up or in your account. Unless stated otherwise, subscription fees are billed in advance and are non refundable except where required by law. We may change fees on prospective notice; continued use after a fee change constitutes acceptance. Stralacart does not take a per transaction fee from your Guests' security deposits.

7.Acceptable Use

You agree not to use the Service to:

• Violate any law or the rights of others;
• Collect payments for goods or services you are not authorized to provide;
• Upload malicious code, attempt to gain unauthorized access, or interfere with the Service's operation;
• Misrepresent your identity or your authority to rent an amenity;
• Use the Service to process payments unrelated to your legitimate amenity rental activity.

8.Intellectual Property

The Service, including its software, design, text, and the Stralacart name and marks, is owned by Stralacart and protected by intellectual property laws. We grant you a limited, non exclusive, non transferable, revocable license to use the Service for your rental business while these Terms are in effect. Content you upload remains yours; you grant us a license to host and process it solely to provide the Service.

9.Restrictions

The license granted in Section 8 is limited. Except as expressly permitted by these Terms or by applicable law that cannot be waived by agreement, you agree not to, and not to allow any third party to:

• Copy, reproduce, modify, translate, or create derivative works of the Service or any part of it;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or underlying ideas of the Service, except to the limited extent applicable law expressly permits despite this restriction;
• Resell, sublicense, rent, lease, distribute, or otherwise make the Service available to anyone, or use it on behalf of any party other than your own rental business;
• Use the Service to build, train, or improve a competing product or service, or to replicate its features, design, or workflow;
• Scrape, harvest, or use automated means to extract data or content from the Service, or access the Service to benchmark it for a competitor;
• Remove, obscure, or alter any copyright, trademark, or other proprietary notice on the Service.

These restrictions apply to every part of the Service, including any code, markup, or assets delivered to your browser in order to operate it.

10.Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error free, or secure, or that it will meet your requirements. We are not responsible for the condition, safety, or legality of any amenity, for any injury or damage arising from its use, or for any dispute between an Owner and a Guest.

11.Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STRALACART AND ITS OWNERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

12.Indemnification

You agree to defend, indemnify, and hold harmless Stralacart from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising from your use of the Service, your rental activity, your amenities, your relationship with your Guests, or your breach of these Terms.

13.Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if your use poses a risk to the Service, other users, or our payment partners. On termination, your license to use the Service ends. Sections that by their nature should survive (including Payments, Disclaimers, Limitation of Liability, and Indemnification) survive termination.

14.Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify you by email or in the Service. Continued use after changes take effect constitutes acceptance.

15.Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules. You agree to the exclusive jurisdiction of the state and federal courts located in Florida for any dispute not subject to arbitration or small claims, to the extent permitted by law.

16.Contact

Questions about these Terms can be sent to jay@stralacart.com.